How Dispatchers Keep Heavy Trucks And Cargo Moving

Trucking company owners want to make money, and that means getting shipments delivered safely and ON TIME! Warehouse and dock workers want the freight’s arrival, consolidation, loading and departure to go smoothly and ON TIME!  Drivers want their paperwork accurate and the freight ready to load or offload when they get to the dock. And much of the responsibility for all three falls on the dispatcher.

With responsibility comes perceived accountability. When something goes wrong, it is often the dispatcher who is blamed. It’s not uncommon to hear drivers complaining about dispatchers for making impossible assurances to shippers, or for misleading drivers about loads, accusing dispatchers of saying anything to get the load covered and the job is done. Certainly, there are some dispatchers who fit that description, but the majority are trying to satisfy all parties and are doing the best they can within the limits of their control.

HOW DISPATCHING HAS CHANGED IN THE COMPUTER AGE

The job description of the truck dispatcher has changed considerably in the last twenty years. Before the introduction of comprehensive computer programs to facilitate routing, dispatchers were usually former truckers and others who were familiar with the trucking business and the needs of the drivers. Many young drivers learned more about the trucking business from their dispatchers than they ever did from their CDL driving schools. According to the Owner-Operator Independent Drivers Association (OOIDA), 2019 statistics show that there are between 350,000 and 400,000 active owner-operators in the United States, and the majority of them have been trucking for twenty or more years. These truckers recall the pre-computer days when dispatchers were, in many cases, mentors and experienced champions for drivers’ needs. Instead, many dispatchers today are young men and women who have community college or vocational school training in using computer programs to expedite freight handling and transportation routing.

QUALIFICATIONS FOR BECOMING A DISPATCHER INCLUDE:

  1. Skill with Excel Spreadsheet programming and other truck dispatch software to access and interpret freight data
  2. Ability to monitor and track shipments en route
  3. Knowledge of routing strategies and compliance with DOT, NSC, and HazMat safety regulations
  4. Familiarity with load boards
  5. Ability to consolidate LTL shipments to maximize trailer utilization
  6. Interpersonal skills to communicate effectively with Management, customers, drivers and dock workers
  7. Patience, patience, and more patience!

Poet Robert Burns wrote, “The best-laid schemes of mice and men so often go awry.”

Even the most carefully prepared plans may go wrong, and in the trucking business, that is often more the rule than the exception. The dispatcher must be a problem solver, dealing with poor weather conditions, road hazards and construction delays, mechanical problems, and numerous other unanticipated issues.

Being a dispatcher for a trucking company, especially a fleet operation, is a complicated and stressful job. They must consider the welfare of the driver and find the best possible routing to get the freight to its destination safely, efficiently, and ON TIME!

How about a round of applause for our dispatchers? Because we’re proud of our team and the service we provide at Canal Cartage, in Houston Texas.

Share This Article:

CATEGORIES

INSTAGRAM

The end of 2022 is fast approaching!

Canal Cartage is a carrier that can offer direct local, regional, and road drayage as well as crossdock, transload, and storage options. Whatever your unique situation, we have a solution for you and the assets to support! 

*Over 1,800 privately owned and maintained chassis
*375,000 sq ft of warehouse space in close proximity to Port Houston
*Available drayage capacity 

Reach out today! info@canalcartage.com 

#DrivenToServe #drayage #logisticscompany #local #regional #road #trucking #supplychain #warehouse #crossdock #transload #road #solutions #solutionsprovider #Capacity
Today we are reflecting on an amazing year and so many blessings which would not have been possible without each of you. We are so thankful for our incredible partners, world class team members, and hard working owner operators. 

Happy Thanksgiving from all of us at Canal Cartage!
On this day, we honor all current and former members of the Armed Services. Our country’s greatness is built on the foundation of your courage and sacrifice. Thank you!

A special thank you to Canal Cartage Veterans and family members, We salute you!

#thankful #thankyouforyourservice #thankyouveterans #veterans #VeteransDay #veteransday2022 #empower #SaluteToService #Salute #honorourveterans #courage #military #sacrifice
Don't wait to receive your bonus!

Join Canal Cartage, where #owneroperators do not wait to get paid!

Receive your DOT inspection bonus pay on the spot! 
Congratulations Jose, Alberto, and Miguel! 

Call us today for more info!
832-333-2579 

https://canalcartage.com/why-drive-with-us/
 
#owneroperator #bonuspay #rsi #bonus #cleaninspection #container #containers #drayage #localhouston #regionaltexas #independentcontractors #RSI #BONUS #drayage #driveforcanal #dontwaitforpay #drivers #owneroperator #driverswanted #inspection #houstontx
Don't wait to receive your bonus!

Join Canal Cartage, where #owneroperators do not wait to get paid!

Receive your DOT inspection bonus pay on the spot! 
Congratulations Lavine and Jessica! 

Call us today for more info!
832-333-2579 

https://canalcartage.com/why-drive-with-us/
 
#owneroperator #bonuspay #rsi #bonus #cleaninspection #container #containers #drayage #localhouston #regionaltexas #independentcontractors #RSI #BONUS #drayage #driveforcanal #dontwaitforpay #drivers #owneroperator #driverswanted #inspection #houstontx
Breast cancer is a disease that has effected so many, and that's why we are reminded each October to raise awareness for the disease, celebrate with survivors, and honor those who lost their battle. 

#BreastCancerAwarenessMonth #breastcancermonth #breastcancersurvivor #October2022 #pinkoctober #pinkout #pinkribbon
Don't wait to receive your bonus!

Join Canal Cartage, where #owneroperators do not wait to get paid!
Receive your DOT inspection bonus pay on the spot! 

Congratulations Oscar and Fidelis! 

Call us today for more info!
832-333-2579 
https://canalcartage.com/why-drive-with-us/ 

#owneroperator #bonuspay #rsi #bonus #cleaninspection #container #containers #drayage #localhouston #regionaltexas #independentcontractors #RSI #BONUS #drayage #driveforcanal #dontwaitforpay #drivers #owneroperator #driverswanted #inspection #houstontx
Don't wait to receive your bonus!

Join Canal Cartage, where #owneroperators do not wait to get paid!
Receive your DOT inspection bonus pay on the spot! 

Congratulations John, Daniel, and Martinez! 

Call us today for more info!
832-333-2579 
https://canalcartage.com/why-drive-with-us/ 

#owneroperator #bonuspay #rsi #bonus #cleaninspection #container #containers #drayage #localhouston #regionaltexas #independentcontractors #RSI #BONUS #drayage #driveforcanal #dontwaitforpay #drivers #owneroperator #driverswanted #inspection #houstontx
Local, heavy, regional, road, domestic, transload, or crossdock. Canal Cartage has a solution for you! 

Partner with a carrier that can support all your business and has the assets to provide. 

www.canalcartage.com 

#chassis #drive4Canal #business #logstics #supplychain #supplychainsolutions #drayage #warehousing #crossdocking #solutionprovider #owneroperators #portofhouston #internationallogistics #internationalbusiness #internationalfreight  #rework #consolidation #hazmat #simplifyprocesses  #technology
Don't wait to receive your bonus!

Join Canal Cartage, where #owneroperators do not wait to get paid!
Receive your DOT inspection bonus pay on the spot! 

Congratulations Eddy and Adolfo! 

Call us today for more info!
832-333-2579 
https://canalcartage.com/why-drive-with-us/ 

#owneroperator #bonuspay #rsi #bonus #cleaninspection #container #containers #drayage #localhouston #regionaltexas #independentcontractors #RSI #BONUS #drayage #driveforcanal #dontwaitforpay #drivers #owneroperator #driverswanted #inspection #houstontx

FOLLOW US

PROUD PARTNER FOR PREVENTION AND AWARENESS

Official TAT Chrome Logo (R) Trans

Leave a Reply

Translate »